What We Do
The Comunicom Group provides clients with cost effective customer acquisition programmes, through the use of face-to-face direct sales and marketing campaigns. Our innovative direct sales marketing techniques are attractive to clients, due to our proven strong customer acquisition results, high impact advertising and our ability to give an exact return on investment. Last year alone, we created over $100 million of new revenue for our clients.
The streamlined business solutions we provide for our clients are conducted through Business-to-Business, Residential & Events campaigns.
Our primary service is promoting and selling the products and services of our clients via the 'human commercial', using face-to-face sales and marketing techniques, through Business-to-Business, Residential and Events campaigns. Our customer acquisition programs and marketing expertise, consistently exceed all expectations, enabling clients to quickly and efficiently increase brand exposure and customer base, with dramatic results. Our competitive advantage is in our focus for obtaining high quality, long-term customers for our clients.
We have an extensive and highly proficient administration, training and support structure, which is based at our head office in Surry Hills, Sydney. This excellent structure is essential for the efficient processing of applications, any customer service issues and the continual training and development of our representatives.
We pride ourselves on providing our clients with highly trained, experienced, dedicated & professional sales representatives, who are thoroughly trained on all aspects of customer service, sales, communications, brand value and product knowledge. We appreciate there are differing standards and requirements for each client; therefore we tailor our training accordingly.
We adhere to strict codes of conduct in the training of our representatives, ensuring that all government regulations are met and provide daily customer service training to guarantee that our clients are consistently represented appropriately.